retention

7 Damaging Myths About Customer Engagement to Promptly Discard

7 Damaging Myths About Customer Engagement to Promptly Discard

Every businessperson wants to engage with customers in a thoughtful, meaningful and dynamic way. Often, though, entrepreneurs find themselves entertaining fears and navigating around nonexistent obstacles when they imagine customers' perceptions.

Instead of making assumptions or guessing your way through your relationships with customers, have a better understanding of what they want and expect.

What Motivates Professionals

What Motivates Professionals

Recruiters are modern-day Cupids. Think about it… You spend countless hours wading through profile after profile, mingling at events, sending emails and making calls to match candidates and employers. But when you find that perfect candidate, how can you ensure they’ll accept you and your advances?

We were wondering the same thing. So in partnership with Lou Adler, we surveyed more than 18,000 professionals in 26 countries to shed light on the workforce’s attitude toward job seeking, job satisfaction and career evaluation (we call it the Talent Trends 2014 Report). Here’s what we discovered; consider it your cheat sheet for wooing candidates: